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Privacy Policy

  1. Collection and Use of Personal Information: We collect personal information from customers for the purpose of providing beauty services and maintaining client records. This information may include names, contact details, appointment history, and any relevant health information necessary for the provision of safe and appropriate treatments.

  2. Consent: By providing your personal information, you consent to the collection, use, and disclosure of this information as outlined in this privacy policy.

  3. Storage and Security: We store personal information securely, taking reasonable measures to protect it from unauthorised access, loss, misuse, or alteration. We ensure that only authorised personnel have access to this information.

  4. Disclosure of Personal Information: We may disclose personal information to third parties, such as service providers or professional consultants, only when necessary for the provision of services or as required by law. We do not sell or share personal information for marketing purposes without explicit consent.

  5. Access and Correction: Customers have the right to access their personal information held by us and to request correction if it is inaccurate or incomplete. We will respond to such requests within a reasonable time frame.

  6. Marketing Communications: We may use personal information to send marketing communications such as special offers or newsletters, but only with the customer’s consent. Customers can opt-out of receiving marketing communications at any time.

  7. Website and Cookies: Our website may use cookies to enhance user experience and collect non-personal information for statistical purposes. Customers can adjust their browser settings to refuse cookies if they prefer.

  8. Compliance with Australian Privacy Standards: We aim to comply with the Australian Government’s Privacy Standards and any applicable laws or regulations regarding the handling of personal information.

  9. Data Breach Notification: In the event of a data breach that poses a risk to individuals’ privacy, we will take immediate steps to mitigate the breach and notify affected individuals as required by law.

  10. Updates to Privacy Policy: This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and customers are encouraged to review the policy regularly.

If you have any questions or concerns regarding our privacy policy or the handling of your personal information, please contact our Privacy Officer, whose contact details can be found at the end of this policy.
This privacy policy is intended to ensure transparency and compliance with Australian privacy standards, demonstrating our commitment to protecting the privacy and confidentiality of our customers’ personal information.